Privacy Policy

Our Privacy Commitment

At eunacrocivulaoera Financial Planning Services, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our consultation services.

We believe in being clear and open about our data practices, ensuring you have control over your personal information.

Information We Collect

We may collect the following types of information when you interact with our website or services:

• Contact information such as name, email address, phone number, and postal address
• Financial information relevant to consultation services, such as asset ranges and planning goals
• Communication preferences and consultation scheduling information
• Website usage data including pages visited, time spent, and technical information about your device

How We Use Your Information

We use the information we collect for the following purposes:

• To provide financial planning consultation services and respond to your inquiries
• To schedule appointments and communicate about our services
• To improve our website functionality and user experience
• To comply with legal obligations and maintain business records

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on the following legal foundations:

When you contact us for consultation services, we rely on your consent and our legitimate business interest in providing professional financial planning services.

Information Sharing and Disclosure

We may share your information in the following limited circumstances:

• With service providers who assist us in delivering our services, subject to strict confidentiality agreements
• When required by law, court order, or regulatory authority
• To protect our rights, property, or safety, or that of our clients or others

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encryption, access controls, regular security assessments, and staff training on privacy protection.

Your Privacy Rights

Under Australian privacy law, you have the following rights regarding your personal information:

• The right to access personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information in certain circumstances
• The right to receive your personal information in a portable format
• The right to object to certain uses of your personal information

Cookies and Website Analytics

We use cookies and similar technologies to improve your website experience and analyze usage patterns. For detailed information, please see our Cookie Policy.

You can control cookie preferences through your browser settings or our cookie consent management system.

Data Retention Practices

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Retention periods vary depending on the type of information and applicable legal requirements.

Children's Privacy Protection

Our services are intended for adults, and we do not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

For significant changes, we will provide additional notice through email or prominent website notification.

Privacy Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided in our main contact section.

This Privacy Policy was last updated on August 22, 2025.